Episode 40. Other people’s reactions
In today’s S*%! People Say episode, we are talking about other people’s reactions. Remember: you cannot control how other people react; however, you still have a duty to communicate with them.
When we worry too much about how someone might react, we tend to avoid providing feedback. This is a disservice to both of you. Although you can’t control how someone might react, you can work to share your thoughts in a way that maximizes how well they hear that feedback. There have certainly been times when I’ve not absorbed feedback or reacted well because the way it was presented put me on high alert. But my reaction was not that person’s responsibility!
In the episode, I share how my team has developed an awesome way of communicating how we like to hear feedback that has helped us navigate day-to-day tasks and tough conversations. Tune in and hear if it will work for relationships in your life.
Episode highlights
1:25 Feedback is crucial. You must give others an opportunity to fix a situation, even if you don’t think they’ll react well.
2:18 Everyone hears feedback differently and your words sound different to you than they do to other people. You have to take that into consideration when communicating.
3:39 My personal feedback style is that I prefer to have some time to think before the conversation so I can come prepared.
4:41 Regardless of how you think people might react, you have a duty to communicate with them, both personally and professionally.